Shipping policy

Shipping Policy

At Dermére, each order is thoughtfully prepared and shipped with care. We work with trusted fulfillment partners to ensure your products arrive safely and in excellent condition.

Order Processing

Orders are typically processed within 2–5 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped directly to the address provided at checkout.

During periods of high demand or product launches, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary by location but generally range from:

• United States: 5–12 business days

• International orders: 7–20 business days

Please note that shipping times are estimates and may be affected by factors outside of our control, such as customs processing or carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order details.

From time to time, Dermére may offer free shipping promotions, which will be clearly displayed on the website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address

Please ensure all shipping details are correct at checkout. Dermére is not responsible for orders shipped to incorrectly entered addresses.

If an order is returned to us due to an address issue, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

If your order appears delayed or lost in transit, please contact us at:

We’ll be happy to assist.

Customs & Duties (International Orders)

International orders may be subject to customs duties or taxes imposed by your local government. These fees are the responsibility of the customer and are not included in the purchase price.

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